:: THERE'S A LOT TO KNOW ::
This page will be the source of truth and your handy guide for most of your questions. If you can't find it here - or links to it elsewhere - you can always ask Jon. But START HERE. Scroll through the topics and see if you discover your answer. If you have general cruise questions, Google, YouTube and the Norwegian App are your friends!
When you made your reservation, You were issued a booking confirmation number. It should have been emailed to you. If you don't know it, email Jon and ask for it. Check and make sure all the info is there ...
You don't HAVE to have a passport but it is STRONGLY SUGGESTED!
You're passport must be valid through October 28th, 2025 (six months after return).
You may have sailed with a US Government issued photo ID and a certified birth certificate in the past. This year, since we stop in Mexico, you are STRONGLY ADVISED to get a passport. You already have 95% of what you need to get one anyway. Make your life easier! Start the process now.
Case Studies: Last year a passenger had been divorced and remarried. Her birth certificate had her given last name. We struggled to get her original marriage certificate. Then her divorce decree. Then her second marriage certificate. Another passenger had been adopted. We had to find the adoption decree - she was over 30 years old!
You're not invincible and life is unpredictable. That's why you really should get trip insurance to cover you medically and financially. There are basically three levels to consider.
Your payment is fully refundable up until November 21st, 2024. After that you start to pay a penalty for cancellation.
Cancel for Any Reason Coverage: must be purchased within 15 days of booking. (must be paired with Select Coverage) Pays 75% refund if cancelled for ANY REASON.
Select Coverage: Pays 100% refund for COVERED reasons. Pays up to $50,000 in medical coverage. Pays up to $500,000 in medical evacuation coverage with a VERY nominal up-charge (like usually less than $20) can double these coverages.
Basic Coverage: Pays 100% refund for COVERED reasons. Pays up to $15,000 in medical coverage. Pays up to $100,000 in medical evacuation coverage.
It's like a shopping spree!
If you booked an INTERIOR cabin - you can choose two (2) bonus amenities from LIST A or LIST B.
If you booked an OCEAN VIEW or BALCONY, you can choose four (4) bonus amenities from LIST A or LIST B.
IMPORTANT: A gratuity charge will be added for Beverage Packages ($109 pp) and Specialty Dining ($11 pp)
ALSO IMPORTANT: If choosing a beverage package, both parties in a cabin must select the same beverage package. It's how they keep folks from cheating.
The cruise line has complementary water (not bottled water), brewed coffee, tea, lemonade and some juices at breakfast. All other beverages (sodas, specialty coffee, beer, wine, cocktails, mocktails) cost extra. A beverage package provides unlimited beverages up to a particular per drink amount.
Your cruise fare includes unlimited food from the vast list of complementary dining options. A few restaurants are considered specialty dining and incur an additional per person charge. These are completely optional, but some passengers enjoy the extra special option of a specialty meal.
There is a $20 per person per day gratuity automatically added to your fare. This amount is distributed to the crew and no other tipping is expected (though certainly appreciated). You can have this amount added to your bill before NOW or it can be charged to your credit card on file after the cruise is over. It's your choice. If you'd like it added now so there are fewer surprises at the end of the trip, let me know here.
I will send you a monthly reminder to make a payment toward your cruise. This payment is completely optional and can be any amount you choose. Complete the credit card authorization form below for me to make partial payments on your behalf. Note: Any reference to "Delta Vacations $250" on the form are meaningless ... I'll charge the amount you ask me to.
The balance for your booking is due on NOVEMBER 21, 2024. If full payment is not made by this date, your booking (and your roommate's) will be cancelled. (And in fact, I'll be in Europe after November 16th so I'd really prefer to get this handled before that time).
At any time, you can pay the FULL balance due by visiting the link to your booking (ask Jon for it). Partial payments have to made by Jon.
ALWAYS FLY IN THE DAY BEFORE! (you can't trust airlines to be on time!) / Never fly home before 10AM. You may dock at 6AM but you'll likely be off the boat no earlier than 8:30AM.
-> PRO-TIP - Check flights to MIA, FLL or even ORLANDO (MCO) - Pricing and Schedules may be more favorable from other airports and you can take the Brightline Train from Orlando (or FLL) to MIA.
We are pleased to share recent enhancements to Norwegian Cruise Line's health and safety standards that are extraordinarily robust. Please take a moment to review them here.
Effective for all sailings as of October 4, 2022, we welcome all guests to sail with us, regardless of vaccination status and age, and with no testing or masking requirements.
Your itinerary is displayed in your NCL app. Additionally, specific cruise events and info will be made available as we get closer to sail date.
You may sail providing you have not entered the 24th week of pregnancy when the cruise ends. Include your cruise details in an email to the Access Desk or accessdesk@ncl.com with a medical certificate establishing your due date prior to the cruise.
Infants under six months of age are not eligible for travel on Norwegian ships.
Norwegian can accommodate a wide variety of dietary needs. Some of them can be arranged before boarding. Most of them will be discussed once on board. The buffet will aways have plenty of options to satisfy your dietary restrictions. Please let Jon know of any specific questions you'd like addressed.
As we get closer to different milestones, keep an eye here for new information. Meanwhile - WELCOME ABOARD.